Dear SearchCRM.com member,
Register for these Online Events on SearchCRM.com:
1. WEBCAST: Business Mashups 101: Coordinating CRM and other
Critical Business Processes
2. PODCAST: Secrets to Keeping Call Center Agents Motivated
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WEBCAST #1: Business Mashups 101: Coordinating CRM and other
Critical Business Processes
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WHEN: LIVE! November 15, 2007 at 2:00 PM EST (19:00 GMT)
SPEAKER: Summer Ficarrotta, Senior Product Marketing Manager
SPONSOR: Serena Software
http://go.techtarget.com/r/2516196/6276287
ABOUT THIS VENDOR WEBCAST:
Attend this Webcast to learn how a mashup, a web-based application,
combines two or more different sources of content into a single view.
Discover why Gartner lists it in the top 10 list of strategic
technologies of 2008. Learn the key elements of a mashup and how you
can:
* Easily build, manage, and deploy mashups without IT.
* Use mashups to coordinate interactions between different teams
and systems simply and easily.
* Reduce application backlog in your organization.
PRE-REGISTER FOR WEBCAST:
http://go.techtarget.com/r/2516197/6276287
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PODCAST #2: Secrets to Keeping Call Center Agents Motivated
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WHEN: AVAILABLE ON DEMAND
SPEAKER: Penny Reynolds, Senior Partner, The Call Center School
SPONSOR: Genesys Labs
http://go.techtarget.com/r/2516198/6276287
ABOUT THIS EXPERT PODCAST:
In this Podcast, learn tips from Penny Reynolds for motivating call
center agents and discover how making the call center a better place
to work can drive efficiency.
DOWNLOAD PODCAST:
http://go.techtarget.com/r/2516199/6276287
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NOTE: To access these Online Events, you must: Disable pop up
blockers; Disable firewalls blocking streaming media/audio.
====================================================================
___________________________________________________________________
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Copyright 2007 TechTarget. All rights reserved.
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