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Thursday, November 1, 2007

New ERP White Papers for November 1, 2007

ERP-WhitePapers Alert
The most recent ERP White Papers November 1, 2007 
 
 
New White Papers
 
  Premium Content Gaining Business Value through ITSM
Published: 10/30/2007 Author: IDC
 
 
IT organizations need to improve IT operations and align IT with business needs. Read about three HP customers that are implementing solutions that improve IT compliance, increase ROI and support higher availability...
 
  Premium Content Best Practices in Managing the Total Cost of Ownership
Published: 10/31/2007 Author: SAP
 
 
An ASUG/SAP Benchmarking survey found that companies benefit most when they manage total cost of ownership (TCO) instead of just calculating it. This SAP Insight describes the best practices used by companies committed to managing...
 
  Premium Content Determining the Return on Investment from Deploying Integrated ITSM
Published: 10/30/2007 Author: IDC
 
 
HP OpenView ServiceCenter is a comprehensive, fully integrated ITSM software application suite based upon ITIL best practices. IDC surveyed 22 HP customers to quantify ROI...
 
  Premium Content Measuring the ROI of Mission Critical Services
Published: 10/30/2007 Author: HP
 
 
This paper discusses availability services as an enabler of change and IT operational efficiency. It explores methodologies to measure the ROI of the mission critical services that help increase service levels and maintain availability...
 
  Premium Content 6 Steps To ERP Implementation Success
Published: 10/29/2007 Author: Michael Hawksworth, President and CEO, MSS Technologies, Inc.
 
 
Implementing an enterprise application like an enterprise resources planning (ERP), contact relationship management (CRM), or enterprise asset management (EAM) is almost as complex as undertaking a civil engineering or major construction project. Here are six...
 
 
In the Spotlight
 
  Premium Content Putting a Price on Document-Based Business Practices
Published: 10/22/2007 Author: HP
 
 
Working with documents is one of the most labor-intensive activities in the office, according to HP - driving up costs to the tune of tens of thousands of dollars per worker per year, and easily...
 
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