Building the Advanced Call Center with SAP

Dear SearchCRM.com member:

This Webcast is for call center executives who will discover
information about a SAP software solution that focuses on call center
processes, helping companies enhance customer strategies and achieve
true flexibility for the future.

Click here to view the webcast.
http://go.techtarget.com/r/3355326/6276287

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TITLE: Building the Advanced Call Center with SAP
WHEN: AVAILABLE ON DEMAND
SPEAKER: Jeff Staley, Director, CRM Center of Excellence, SAP
America
SPEAKER: Kay Kretschmer, Director, Business Communications,
Management Pre-Sales, SAP America
SPONSOR: SAP America

http://go.techtarget.com/r/3355327/6276287

VIEW THIS /VENDOR WEBCAST:
http://go.techtarget.com/r/3355328/6276287

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ABOUT THIS VENDOR WEBCAST
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This Webcast will provide information about a SAP solution that
enables call center executives to manage resources across functions
and locations, to leverage corporate know-how, and to provide
customers with a smooth, consistent experience over a wide spectrum
of contacts, including voice mail, text messaging, Web contacts, and
e-mail.

Listen to this Webcast to discover the following:

* How to save costs
* How to improve performance and service levels
* How to refine your customer strategy

You can also build and manage new processes and virtual teams that
bring together the right employees, knowledge, and technology to meet
customer needs effectively, efficiently, and inexpensively.

Click here to register:
http://go.techtarget.com/r/3355329/6276287

------------------ SPONSORED BY: SAP America -----------------------

Top 10 Reasons To Use SAP

Many CEOs feel that business transformation needs to be done
effectively and efficiently, without much disruption to the business.
And it should be a continuous process, not a one-time event. Discover
the top 10 reasons why organizations choose SAP for their business
transformation.

Get this white paper today.
http://go.techtarget.com/r/3355330/6276287
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