Avoiding Common Mistakes in Choosing a Telephony Vendor

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Technology White Papers & Case Studies for the Enterprise Market
Executive White Papers & Case Studies Newsletter	January 21, 2008    Vol. 1, No. 301
TOP WHITE PAPERS & CASE STUDIES THIS WEEK   Taming Telephony: Avoiding Common Mistakes in Choosing a Vendor Vendor Guru (Links to vendor site) Your organization, like most others, is probably searching for ways to improve the capabilities of its telephone system, or to replace it altogether. But given the variety of telephony options, failing to research your choices means you're at risk of stumbling over some of the most common pitfalls in telephony solution choices. The result: an inappropriate—and expensive—telephony purchase. Read more New Challenges in Managing Advertising Revenue SAP As the digital era evolves, media content companies are faced with a number of new challenges. One such challenge is that they can no longer specialize in one communication format. The advertising market is now a dynamic and complex forum making it difficult to manage multiple channel revenues. A standard, integrated solution, however, can facilitate the management of advertising revenues while increasing customer satisfaction. Read more Leveraging Change Control to Meet PCI Requirements Solidcore Systems, Inc. Identity theft and credit card fraud affect all businesses—and the problem is only getting worse. In order to combat these threats, credit card companies have joined forces to introduce the Payment Card Industry Data Security Standard (PCI DSS). For financial institutions, complying with PCI DSS by using real-time monitoring and selective enforcement software can help to relieve the burden of unauthorized changes. Read more 7 Design Requirements for Web 2.0 Threat Prevention Secure Computing Corporation The rapid adoption of Web 2.0 applications has opened up enterprises to new security threats that cannot be stopped by the Web and messaging security solutions that are currently in place. Addressing these threats requires a new generation of multilayered security that builds on traditional security protocols. Understanding the design requirements for Web 2.0 threat prevention can be the first step toward mitigation. Read more Deploying Customer Relationship Management Effectively: Beyond Implementation Spinnaker Network Solutions A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into a mandatory tool for providing benefit to the entire organization. However, methodology and training play instrumental roles in successful CRM implementations; if designed well, these critical components will ultimately ensure user buy-in and success. Read more Distribution 2008 Executive Summary Infor This second annual survey of the warehousing and distribution industry, conducted by the Manufacturing Performance Institute (MPI) Census of Manufacturers, explores the metrics, management practices, and business concerns of over 200 US warehouse and distribution facilities. This data is presented in easy-to-understand tables and charts, and may be useful for companies currently facing distribution center challenges. Read more
MOST POPULAR   eBay—Securing the World's Online Marketplace Qualys Project-based Companies Need Specialized ERP Solutions Sescoi Employee Performance Management: Making It a Reality in Your Organization Halogen Software more...
Our Directory of White Papers & Case Studies     • Accounting and Financial Management • Asset Management • Consulting and Services • Customer Relationship Management (CRM) • Data Management and Analysis • Development • E-commerce • Electronic Distribution and Storage • Enterprise Resource Planning (ERP) • Government and Legal • Health Informatics • Human Resources • IT Infrastructure • IT Monitoring and Management • Knowledge Management and Collaboration • Learning and Education • Office Application and Automation • Product Lifecycle Management (PLM) • Project and Process Management • Supply Chain Management (SCM)   Our Knowledge Bases     Accounting Systems • Business Intelligence (BI) and Business Performance Management (BPM) • Business Process Management (BPM) • Content Management • Customer Relationship Management (CRM)  • Enterprise Asset Management (CMMS/EAM) • Enterprise Financial Systems  • Enterprise Resource Planning (ERP) • Human Resources Management Systems (HRMS) • Information Security  • Learning Management • Linux, Open Source, and IT Services • Outsourcing • Product Lifecycle Management (PLM) • Project Portfolio Management (PPM) • Radio Frequency Identification (RFID) • Retail Systems  • Software Testing • Supply Chain Management (SCM)

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