| | New White Papers | |
| | The 2007 ERP in Manufacturing Benchmark Report | Published: 10/04/2007 | Author: Epicor | | |
| | Enterprise Resource Planning (ERP) strategies are driven by growth strategies, customer service expectations, and pressures to reduce costs. While ERP is generally viewed as a necessary infrastructure for all but the very smallest of companies... | |
| | Desktop Security On-Demand | Published: 10/04/2007 | Author: Ziff Davis Custom Solutions | | |
| | Using Software-as-a-Service and managed services, companies can ensure data protection and business continuity without increasing IT overhead or installing any software. Read more... | |
| | Taking Remote Support to the Next Level | Published: 10/04/2007 | Author: Service Excellence Research Group, LLC | | |
| | Examine how an effective application of remote support technologies improves the support transaction process, reduces service delivery costs, and makes your staff more effective. Learn more... | |
| | From Call Routing to Real-Time Customer Success | Published: 10/04/2007 | Author: DB Kay & Associates | | |
| | Internet support saves money, but leads to reduced customer satisfaction. Enter web based ACD - it takes you from call routing to real time customer success. Download now... | |
| | ROI Evaluation Report: WebEx Support Center | Published: 10/04/2007 | Author: Nucleus Research | | |
| | Customer support centers & internal IT help desks increase productivity, reduce costs, and increase customer and end user satisfaction and productivity. Learn more... | |
| | The New Competitive Advantage | Published: 10/04/2007 | Author: Ziff Davis Custom Solutions | | |
| | Web Collaboration reaches a tipping point. Knowledge workers adopted collaboration years ago, now it's time that IT executives build this into enterprise software strategies. Read more... | |
| | Collaborative Efforts: Survey Reveals Clear Business Acceleration Using On-Demand Collaboration Technology | Published: 10/04/2007 | Author: WebEx | | |
| | Gain insight into how and why collaboration technology is creating a competitive advantage. Read more... | |
| | In the Spotlight | |
| | Vulnerability Management: Making Risk Visible and Remediation Automatic | Published: 09/12/2007 | Author: Shavlik Technologies | | |
| | As the hacking business increases, exposure to IT risk continues to grow. This white paper provides a coordinated solution that will automatically resist attacks and provide proof of compliance with applicable security standards and regulations.... | |
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 | ITtoolbox Featured Content |  |
| | New Blog: Satha's thoughts on ERP, CRM, & More The CEO of SVA Global shares insights on the issues driving CRM and ERP. Learn more at ITtoolbox blogs. | | | |
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