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| Technology White Papers & Case Studies for the Enterprise Market | |
Executive White Papers & Case Studies Newsletter | August 11, 2007 Vol. 1, No. 169 |
TEC Feature | ERP - Distribution Showdown! Oracle's JD Edwards vs. Technology Group International Dylan Persaud Using our ERP - Distribution Evaluation Center, we compared Oracle's JD Edwards and Technology Group International head-on. For the overall rankings portion, we looked at these vendors' solutions in two basic configurations, with and without back-office (human resources [HR] and financials) functionality. To eliminate any chance of bias and to ensure a level playing field, all 3, 414 criteria comprising all the modules and submodules in the ERP - distribution request for information (RFI) were given equal weight and priority... Read More | TOP WHITE PAPERS & CASE STUDIES THIS WEEK | | Customer Experience Management: The Value of "Moments of Truth" RightNow Technologies Nowadays, the phrase "customer experience" is on the lips of every marketer and business consultant. But what is customer experience management, and how does it relate to customer relationship management? Why are so few businesses focusing on the customer experience? In order to build loyal and profitable relationships, we need to highlight performance gaps and examine successful customer experience methodologies. Read more Venturing into VoIP: Determining when It's Right for Your Business Inter-Tel There's plenty of promise and potential for voice over Internet protocol (VoIP) technology to help companies address fundamental needs, such as increasing revenue, improving operations, and reducing costs, while still providing a communications foothold for the future. However, the technology can be both costly and complex. How do you decide if and when VoIP is right for your business? Read more An Integrated Maintenance and Logistics Solution for Defense Enigma Today's defense industry needs maintenance and logistics software that increases the self-sustainability of weapons systems and allows system operators to perform maintenance in the field—increasing uptime and readiness. An integrated maintenance and logistics (IML) solution provides critical information for multiple weapons systems in real time—thus increasing readiness without increasing headcount. Read more Increasing Enterprise Visibility Provides a Competitive Edge in Professional Services Epicor The intensity of global competition in the professional services market has just begun. As the Internet takes its rightful place as the platform for communication and collaboration, it has also increased commoditization and competitiveness in services. To compete in this changing business environment, more organizations need to adopt integrated information platforms to gain enterprise visibility and improve operational efficiency. Read more Top 10 Reasons Why a Metals Company Should Move to a Packaged ERP Software Solution Today Consona/AXIS Computer Systems Most metals companies are recognizing that it's time to consider replacing their aging in-house developed information systems with a commercial enterprise resource planning (ERP) solution. There are many reasons why these companies should make the move to an industry-specific solution—the first being that the quality of their systems can be the limiting factor for growth in today's competitive markets. Read more 2007 SFA Buyer's Guide—Summer Edition Entellium Which sales force automation (SFA) software tool is right for your business? There's no easy answer to this question. However, the choice is much easier when you know the key features to look for in an SFA system. This white paper gives you tips and insights compiled by SFA deployment experts to help you purchase the SFA system that best meets your business needs. Read more | | |
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