Podcast: Applying the Power of Social Networks to CRM

If you have trouble reading this, please click: http://www.technologyevaluation.com/news/20070919.html

• Subscribe to our newsletter • Send us your feedback • Reciba este boletín en ESPAÑOL • SEND TO A FRIEND NEWSLETTER Wednesday, September 19, 2007  Volume 4, Issue 2121

Feature Podcast Applying the Power of Social Networks to Customer Relationship Management Wayne Thompson Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm. Download Podcast Featured White Papers & Case Studies 3 Steps to Making Every Interaction Count Data Leakage: Four Sources of Abuse Making Your Supply Chain a Competitive Advantage: Implementing S&OP Got CRM? Small Business CRM Software Guide Why Build 100 Percent .NET ERP Solutions? TigerStop LLC: A Maximizer Customer Success Story Manifesto for a Perfect Lean Market Top 10 Reasons Why a Metals Company Should Move to a Packaged ERP Software Solution Today The Strategic CFO: Success Secrets of High-performing Finance Teams Using CRM to Sell More Your Guide to OS Virtualization CDC Case Study: Sharp Electronics Corporation [MORE WHITE PAPERS & CASE STUDIES] Exclusive Offer   Market News New Web 2.0-based Social Network Dedicated to Career Development Launches for CRM Professionals myCRMcareer.com offers unique social experience for CRM career and industry advancement HOLLYWOOD, FL and ATLANTA, GA — myCRMcareer.com, the industry's first Web 2.0 social network dedicated to developing the careers of customer relationship management (CRM) professionals worldwide, launches today at Gartner's 2007 Customer Relationship Management Summit, in Hollywood, Florida (US). myCRMcareer.com provides industry-specific communities with cutting-edge, content, and access to experts, as well as competency development, career management, and placement services exclusively for CRM professionals. For more information click here.     Related Articles and Current Research Notes RFID Implementation: Moving Forward through the Four Phases Radio Frequency Identification Implementation: The First Steps Oracle Product Showdown! JD Edwards EnterpriseOne vs. E-Business Suite A How-to Guide for a Radio Frequency Identification Site Survey Podcast: A Project Manager's Guide to Business Performance Management Webcasts and Live Events Title Date Time Presenter   EDI Modernization and Migration 9/19/2007 12:00 pm EST ebizQ Register Success and Challenges in International Markets 9/20/2007 8:00 am EDT ITAC Register Closing the Gap on Application Performance Bottleneck Analysis 9/20/2007 12:00 pm EDT ebizQ Register IHRIM's Essentials for Successful Project Management 9/23/2007 all day IHRIM Register Learn How to Increase your Competitive Edge with Business Intelligence Tools 9/25/2007 2:00 pm EDT Exact Software Register Reaping the Benefits of SharePoint AND Your Web Content Management Solution 9/26/2007 11:00 am EDT Mediasurface Register Strategies For Success In Today's Environment 9/26/2007 2:00 pm EDT VAI Register Podcast: What the Revolution in ERP for Distribution Means to Your Organization on demand archived Technology Evaluation Center Register Assessing and Minimizing Food Safety and Security Risk 10/3/2007 2:00 pm EDT CDC Software Register Technology and Operations Store Summit (TOPSS) 10/3/2007 all day Chain Store Age Register JD Edwards Southeast Users Group 10/18/2007 all day brij Register First Annual Vendor Shootout 11/1/2007 all day Technology Evaluation Center Register   Featured Media Sponsor Professional Customer Relationship Management Certification Seminars Gain a competitive edge and deepen your expertise in managing customer relationships. Learn how to leverage the latest proven customer-focused strategies. Get certified in Applied CRM Strategy and CRM 2.0. Certification endorsed by the National CRM Association, Customer Think, Rutgers University CRM Research Center, CRMA-Japan, CustomersForever, and other leading CRM organizations. For more information visit www.bptpartners.com or call Bill Howell at 770-856-2418.

This Newsletter has reached you at khari.amit.news@blogger.com   Thank you for reading www.technologyevaluation.com's Newsletter ISSN#1715-3263. Copyright © 2007 Technology Evaluation Centers, Inc. 740 St. Maurice · 4th floor · Montreal, Quebec · Canada · H3C 1L5 Phone: 514-954-3665 You have registered to www.technologyevaluation.com and requested access to our newsletter.  How to subscribe? ( FREE ) |  How to cancel my subscription? We thank you for your dedication as a loyal reader.

Last updated 9/18/2007 11:48:00 AM